499pet Terms and Conditions

01 General Terms & Conditions

499pet (referred to as "we", "the platform", or "the site") is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions apply to all services offered by 499pet.

By registering, logging in, or using any of our services on 499pet, you automatically agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.

499pet reserves the right to modify or update these terms and conditions at any time. Changes take effect as soon as they are published on this page, so we recommend checking back regularly.

02 Eligibility & Age Requirements

To register and use 499pet's services, you must meet the following requirements:

• You must be at least 18 years must be.
• You are of sound mind and capable of making your own decisions.
• You are not accessing the platform from a country or region where online gaming is prohibited by law.
• You have not previously been banned or suspended by 499pet.
• You have not voluntarily self-excluded due to a gambling addiction.

03 Account Registration & Security

Each person may only hold one account on 499pet. Creating multiple accounts is strictly prohibited and may result in account termination.

You must provide accurate and truthful information during registration. Accounts created with false or incorrect details may be suspended at any time, and any funds held in such accounts may be forfeited.

• Keep your password secure and do not share it with anyone.
• You may not allow anyone else to access or use your account.
• Selling, transferring, or handing over your account to another person is strictly prohibited.
• If you notice any unusual activity on your account, contact support immediately.
• Withdrawals may be restricted until KYC (Know Your Customer) verification is completed.

04 Deposits, Withdrawals & Payments

Deposits and withdrawals on 499pet can be made via bKash, Nagad, and other approved payment methods. The following rules apply to payments:

• A minimum deposit amount applies and is specified on the payment page.
• Account verification (KYC) must be completed before withdrawals can be made.
• Withdrawal requests are typically processed within 5 minutes to 24 hours.
• Withdrawals cannot be made to third-party accounts — funds can only be withdrawn to a payment method registered in your own name.
• Accounts may be temporarily suspended for investigation in cases involving money laundering or suspicious transactions.

05 Bonuses & Promotions

499pet regularly offers welcome bonuses, deposit bonuses, cashback, and special promotions. The following conditions apply to claiming and using these bonuses:

• Each bonus comes with its own wagering requirement, which is clearly stated on the bonus page.
• Bonus cash and real money are tracked separately.
• Bonus balances cannot be withdrawn before the wagering requirements have been met.
• Any attempt to claim the same promotion more than once will result in the bonus being cancelled.
• 499pet reserves the right to modify, suspend, or cancel any promotion at any time.
• Accounts found to be abusing promotional offers may be suspended.

06 Gaming Rules

All members must follow the rules below when gaming on 499pet:

• Game outcomes are entirely random and determined by an RNG (Random Number Generator). No result is predetermined.
• Using bots, scripts, or any automation software to play games is strictly prohibited.
• Any attempt to exploit game vulnerabilities or bugs will result in immediate account suspension.
• Colluding with other players to defraud the platform is strictly prohibited.
• If your internet connection drops during a game, the outcome will be determined based on server logs.

If a game is interrupted due to a technical issue, 499pet will make a decision based on server records, and that decision will be considered final.

07 Responsible Gaming

499pet takes responsible gaming seriously. We want our members to play for fun, not out of compulsion. To support this, 499pet offers the following features:

• Option to set daily, weekly, and monthly deposit limits.
• Option to take a voluntary gaming break (cooling-off period).
• Option for permanent self-exclusion.
• If suspicious gaming behaviour is detected, we will proactively reach out to you.

If you are experiencing any issues related to gaming, please visit our Responsible Gaming Visit the page or reach out to our 24/7 support team.

08 Account Closure & Termination

You may request to close your account at any time by contacting support. 499pet reserves the right to suspend or close an account without notice in the following circumstances:

• Violation of these terms and conditions.
• Providing false information or committing identity fraud.
• Attempting to abuse bonuses or engage in fraudulent activity.
• Suspected involvement in money laundering or any illegal activity.
• Operating multiple accounts.

In the event of account termination, 499pet is open to discussing a refund of genuine deposited funds (excluding bonuses), though this may not apply in cases of fraud.

09 Privacy & Data Protection

499pet is firmly committed to protecting your personal information. Our Privacy Policy page for full details. Our Privacy Policy also applies as part of these Terms and Conditions.

We never sell your personal information to third parties. Information may be shared with authorities only when legally required.

10 Disclaimer & Limitations

499pet provides its services on an "as-is" basis. 499pet is not liable for any losses resulting from technical issues, server downtime, or internet disruptions. That said, we will work to resolve any such issues as quickly as possible.

Gaming is a risk-based activity. Before placing any bets, make sure you can afford to lose. 499pet does not guarantee winnings.