Your personal information is the most valuable trust you place in us. Learn here how 499pet collects, uses, and protects your data — explained in plain language.
Welcome to 499pet. This Privacy Policy explains what information we collect about you when you use our website and app, how we use that information, and the steps we take to keep it safe.
By using any of 499pet's services, you are considered to have agreed to this Privacy Policy. This policy is part of our Terms and ConditionsApplicable in conjunction with.
We understand you have many questions about sharing information online. That is exactly why 499pet's Privacy Policy is written in plain, straightforward language — with no complex legal terminology.
499pet collects two types of information — what you provide directly and what is gathered automatically as you use the platform.
What you provide directly:
Automatically Collected:
| Data Types | Reason for Collection | Retention Period |
|---|---|---|
| Identity Verification Information | KYC and Legal Compliance | 5 years after account closure |
| Payment Information | Transaction Processing | 5 years after account closure |
| Login & Session Data | Security & Fraud Prevention | 90 days |
| Gaming History | Dispute Resolution & Analytics | 2 years |
| Cookie Data | Improving the User Experience | 30 days |
499pet uses your information only for the purposes it was collected for. We never use your data for other purposes without your consent.
499pet uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.
You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may limit some features of the site.
499pet applies industry-leading security technology to protect your information. Our security infrastructure includes the following:
As a 499pet member, you have several important rights regarding your own information. We are committed to honoring those rights:
To exercise any of these rights, please contact our support team. We typically respond within 30 days.
499pet strictly does not provide services to anyone under the age of 18. We actively avoid collecting personal information from minors.
If a parent or guardian discovers that their child has created a 499pet account, please notify our support team immediately. We will promptly close the account and delete all associated data.
499pet may update this Privacy Policy from time to time. For significant changes, we will notify you via email or app notification.
The date of each update is noted at the top of the page as "Last Updated". Continued use of the service after any changes will be considered acceptance of the revised policy.
We do not just make promises — every commitment is backed by technology and enforced through policy.
Your information is protected with 256-bit SSL encryption from the moment it is sent to 499pet's servers through to storage.
Your national ID and photo are used solely for verification purposes. This information is stored on a separate secure server, and staff access is strictly controlled.
499pet's Privacy Policy is intentionally written in plain, accessible language — free from complex legal jargon.
499pet never sells your personal information to third parties for commercial purposes — that is our core commitment.
Turn off marketing notifications, update your details, or delete your account from Account Settings — full control is in your hands.
499pet's servers and data systems are regularly audited by independent security experts to ensure your information remains protected at all times.
Your personal information is protected with the highest level of security at 499pet. Register with confidence and enjoy the best gaming experience in Bangladesh.